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Miami airport based on passenger experience

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Baggage services at Miami International Airport

Baggage services at MIA airport

Lost and found, luggage storage, baggage wrapping, self-service carts. User Experience

Lost & Found

The lost and found office is located on the fourth level of Concourse D. Open daily from 8:00 am to 6:00 pm.

There is no fee for filing a lost item report or for assistance in locating your lost item. The office is not affiliated with any company or website that charges a fee to search for lost items. All items found within the terminal, parking areas, drive areas or employee shuttle services are securely stored for 30 days.

To report a lost item, you will need to complete the following form. If the item was stolen, you may also wish to file a stolen property report with the Miami-Dade Airport Police.

Once ownership of the item is confirmed, you can pick it up during regular business hours by presenting your photo ID and claim number. Shipping costs associated with returning found items will be the responsibility of the customer, including taxes, customs duties and import fees for items shipped outside the United States.

For items lost on the airplane, contact your airline.

Items forgotten at TSA checkpoints are received the next business day.

For items lost at the car rental center, call Tel +1 888 761 8227.

What users are saying: some mention that the process of locating items can be frustrating when they are in different parts of the airport, such as at baggage claim. At times, the wait and lack of communication have caused tension among travelers, especially when important items or medications needed for connecting flights are involved.

Illustrative image generated by AI

Baggage Checkroom/Storage

Located on the second level of Concourse E and open from 5:00 am to 9:00 pm.

Daily rates are based on luggage size. With proper identification (driver's license, birth certificate, passport), sworn statements can be obtained for USD10.00 at the baggage storage. Other services such as notaries and luggage accessories are also available. For more information, call Tel +1 305 869 1163 or CLICK HERE.

What users are saying: The baggage storage located in Concourse E is a valued resource for passengers with long layovers or those who wish to explore the city without the burden of their belongings. However, some travelers have noted that the fees can be high for oversized luggage, leading them to reconsider this option if they are only in transit.

Baggage Wrapping

Baggage wrapping service is available at stations located along the second level of the terminal, before the security screening. The wrapping is a non-toxic, 100% recyclable, tamper-resistant plastic film.

What users are saying: The wrapping service is convenient and provides peace of mind to passengers who want to protect their luggage. Specifically, the sturdy film wrapping is noted as very useful to prevent tampering, although some travelers feel that the cost is high compared to other airports.

Baggage carts

Passengers can rent self-service baggage carts for USD9.00. These are available throughout all concourses, parking areas, and within the Federal Inspection Services facilities.

What users are saying: The self-service luggage carts available throughout the terminal are a practical resource for those with heavy or large amounts of luggage. However, some users have mentioned that the USD 9.00 fee per cart can be high, especially for those who only need them for a few minutes to move between gates or baggage claim areas.

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