Frequently Asked Questions

The MIA Mover is a free train that connects the airport's concourses with the central station, from where you can access Metrobus, trains, and the Car Rental Center. You'll find it on the third level, between the Dolphin and Flamingo parking lots.

The Skytrain moves within Concourse D, between its 4 stations — not to be confused with the MIA Mover, which takes you out of the airport to the car rental center and train stations. It has been running stably since August 2025, after a prolonged closure for repairs. View complete guide.

The Miami Beach Airport Express (line 150) bus departs every 30 minutes from the central station to South Beach. It's the most economical transfer option (USD 2.25). An Uber or Lyft costs between USD 30 and USD 50, depending on traffic.

Ride-hailing services like Uber or Lyft pick up passengers on the arrivals level (lower level) and on the departures level (second level). Follow the "Ride App Pickup" signs.

Yes, avoid them. They are unofficial vehicles that charge exorbitant rates (up to USD 95 for a 15-minute trip, documented in multiple reviews). Only use the designated official taxi stands outside, or Uber/Lyft.

PreCheck and CLEAR availability rotates by checkpoint and time, so it's worth checking MIA's official site before choosing which one to enter. Since February 2026, MIA also has Touchless ID, a facial recognition system available in Concourses D, E, and H. View complete guide.

Yes, the airport offers a free network ("MIA-WiFi"), but travelers report recurring slowness. For guaranteed connectivity, the best alternative is to purchase a data eSIM for the United States. It's a digital SIM you install on your phone to have high-speed internet from the moment you land.

Yes, there are two storage locations: Concourse E and Concourse H (Level 2, near gate 20), open from 5:00am to 9:00pm. Rates range from USD 12 to USD 24 per day depending on suitcase size, and you can leave it for several days if needed.

Yes, to coordinate wheelchair assistance, you must contact your airline directly at least 48 hours in advance — each airline manages its own service, not the airport. Additionally, accessible spaces are available in all parking lots.

MIA offers over 200 options for shops, cafés, and restaurants, especially in Concourse D. Additionally, there is a yoga room in Concourse H and a prayer room in Concourse D. For extra comfort, you can access one of the VIP lounges or rest at the airport hotel (Concourse E), which offers a Day-Use rate for layovers of just a few hours.

No. It's one of the most frequent complaints. Charging ports are scarce, poorly distributed, or often not working — there are reports of 20-25 people crowded around the few that do work. It is strongly recommended to bring a portable power bank.

Generally, no. Slowness in baggage delivery is one of the most common complaints. It's normal to wait over an hour for suitcases, with some documented cases of over two hours.

Opinions are mostly negative in this regard. Travelers describe the airport as dirty and neglected in several areas, with recurring complaints about bathrooms in poor condition and lack of specific maintenance.

This is one of the most criticized points. Staff, both from airlines and TSA, are frequently described as brusque during congested hours. The Ambassador program volunteers (orange shirt) usually receive consistently better feedback.

The RedCoach express bus service connects MIA with the Orlando hotel area, with fares from USD 20.99. It also reaches other Florida destinations such as Fort Lauderdale, Fort Myers, Tallahassee, Tampa, West Palm Beach, and Atlanta (Georgia).

The RedCoach bus takes approximately 30 minutes, with fares starting at USD 34.99.

The Tri-Rail train is the most economical option (USD 3.75), though also the slowest, as the complete journey with transfers to and from the terminals takes about an hour.

VIP lounges at MIA are located in Concourses D, E, H, and J. Access can be obtained as a premium class passenger, with frequent flyer memberships, programs like Lounge Pass, or by purchasing a day pass, depending on the lounge.

The Lost and Found office is located in Concourse D, Level 4, and is open from 8:00am to 6:00pm. You can also fill out an online claim form.

Assistance counters are located in Concourses D, E, H, and J, and are open from 6:00am to 10:00pm. However, travelers report that they are often unattended outside peak traffic hours.

Yes, there are currency exchange counters throughout the airport, but travelers unanimously warn that their exchange rates and fees are well above market rates (implicit commissions of up to 32% documented). It's much more advisable to withdraw money from an ATM or exchange a minimum amount.

Cost in the main garages (Dolphin, Flamingo, and Ibis) is USD 2.00 every 20 minutes, with a daily maximum of USD 25.00. The most economical option is Economy Park & Ride at USD 12.00 per day. Valet service, accessible spaces, and a free waiting lot (Cell Phone Lot) are also available.

Smoking areas are located outside the terminals, on Levels 1 (arrivals) and 2 (departures). The only option once past security is inside TGI Friday's restaurant, near gate D36.

Yes, MIA has pet relief areas on the arrivals level of Concourses D, E, and J, and in the secure area of Concourses D, F, G, and J. Additionally, the airport hotel accepts pets.

There is no full-service pharmacy, but you will find Pharmabox vending machines in Concourses D and J and in Satellite E, offering over-the-counter medications, personal care products, and first aid supplies.