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Frequently Asked Questions

Frequenly asked question at Mia airport

Answers to frequently asked questions by passengers at Miami International Airport

Miami airport passenger's faqs
Photo by Daniel Lee - Unsplash

The MIA Mover is a free train that connects the different airport concourses to the central station, from where you can access the Metrobus, trains and the Car Rental Center. You can find it on the third level, between the Dolphin and Flamingo garages.

The Miami Beach Airport Express bus (line 150) departs every 30 minutes from 5:20 am to 11:20 pm from the central station to South Beach. It is the most economical transfer option (USD2.25), with a duration of 30 minutes. An Uber costs between USD30.00 and USD50.00.

Transportation services via apps like Uber or Lyft should pick up their passengers on the Arrivals level, outside gates 1, 2, 3, 4, 5, 7, 11, 15, 20 and 23.

If you have to wait several hours for your connecting flight, Miami Airport has many services to make your stay more enjoyable, with over 200 options for shops, cafes and restaurants, some of them available 24 hours a day. Additionally, there are art galleries, a yoga room in Concourse H and a prayer room in Concourse D.

There are also beauty salons and spas with massages in concourses H and J. To keep children entertained, in Concourse E, near gate E5, you'll find an interactive children's area (Plane Fun).

For added comfort, you can access one of the VIP lounges located in concourses D, E, H and J, or rest at the airport hotel.

The airport offers luggage storage services on the second level of Concourse E, which operate from 5:00 am to 9:00 pm. Rates depend on the size of your luggage but start at USD10.00 per day.

The RedCoach express bus service connects MIA with the Orlando hotel area (USD24.99). It also goes to other Florida locations, such as Fort Lauderdale, Fort Myers, Tallahassee, Tampa, West Palm Beach and Atlanta (Georgia).

The RedCoach bus takes approximately 30 minutes, and fares start from USD22.99. 

The Tri-Rail train is the most affordable option (USD3.75), though also the slowest. While the journey takes 40 minutes, both stations are located outside their respective airports and require the use of a free shuttle service to exit or enter the terminal. Overall, the complete journey takes around an hour.

The lost and found office is located in Concourse D, level 4, and is open from 8:00 am to 6:00 pm. You can also fill out the following claim form.

Assistance counters are located in concourses D, E, H and J, including the main desk on level 2 of Concourse E, near the airport hotel. Open from 6:00 am to 10:00 pm. There are also volunteers throughout all concourses.

Wi-Fi access is free with advertising. The service is available via the "MIA-WiFi" network in all covered public areas, including the main terminal, departure gates, baggage claim and the Miami International Airport Hotel.

In addition to ATMs and a Bank of America branch, there are currency exchange counters throughout the airport, available from 5:00 am to 11:00 pm:
- On the second level of the terminal
- In the Arrivals areas (first level of Concourse E and third floor of Concourse J)
- Past the security checkpoints of concourses J and D
- In the Satellite E building

The cost is USD2.00 every 20 minutes, while the maximum daily rate is USD25.00. The maximum rate applies after 4 hours. Covered parking is available (Dolphin Garage for concourses D and E and Flamingo Garage for concourses E, F, G, H and J). There is valet parking service, reserved spaces for passengers with reduced mobility, a waiting lot and electric vehicle charging stations

Through the MIAmamas suites, mothers with babies have a private and exclusive space to feed or change their baby. The units are located in each of the concourses, after the security checkpoint.

Smoking areas are located outside the terminal, on level 1 (Arrivals) and level 2 (Departures), in front of concourses D, E, F, H and J, and inside concourse D, at the TGI Friday Smokers Lounge, near gate D36.

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