Passengers with special needs

Facilities and accessibility for passengers with reduced mobility, non-seers, reserved parking for the disabled, areas for pets, children alone, Nursing Mothers, facilities (accessible bathrooms, telephones and doors) and even a Multisensory Room for greater comfort. wait for the flight

Disabled passengers

Wheelchair Assistance

In the event that you require a wheelchair without having a disability accreditation, you should contact your airline. Each airline coordinates its own wheelchair assistance. For contact information or website, click here

Security Screening / TSA

The Transportation Security Administration (TSA) provides information and assistance to travelers with disabilities and medical conditions, please visit your website. For further questions contact the TSA CARES HELP line at least 72 hours before your trip. TSA toll-free number: 1-855-787-2227 or click here for more information.

Nursing Suites

MIAmamas suites are designed for nursing moms looking for a quiet and private option. The units are located after security, in each of the MIA concourses.

Aira airport network

The Aira mobile app, available on iOS and Android smartphones, is a service that connects passengers who are blind or partially sighted with a remotely located, trained agent who can help the user navigate the airport and describe what is in the passenger's field of vision, including baggage identification and reading of flight information monitors. Through the Aira app, MIA airport will provide free visual support while you are at the airport.

Accessible Transit Pickup Doors (ATP)

The Department of Aviation has designated doors to assist customers in coordinating pick-up and drop-off locations with STS (Paratransit/ Special Transportation Services).

Multi Sensory Waiting Room

Available every day from 6:00 am to 10:00 pm, the Multisensory Lounge offers passengers with disabilities the opportunity to relax and enjoy a peaceful environment before boarding their flight.
Location: Concourse D, after checkpoints, next to TSA Security Counter 4.


Designated disabled and permit parking for strollers are located on the third level of the garages. near moving sidewalks. Additionally, in the east side sections of the Dolphin and Flamingo garages, there are additional parking spaces for the disabled, including accessible spaces for vans.

Fee: Two hours of free parking will be provided to vehicles displaying a disabled parking permit or license plate. After that, Miami-Dade County ordinance requires all guests with a disabled parking permit or license tag to pay standard parking fees, except as provided by Florida state law.

When leaving, remember to use one of the green "EMV Cash/Credit Card" lanes where there is an attendant.


Restrooms throughout the terminal have toilet compartments for travelers with disabilities. Unisex disabled baths are also available throughout the terminal. Look for the internationally recognized deactivation symbol.

Public telephones

The airport has TTY/TDD phones throughout the terminal. At phone banks where there is no TTY/TDD, you will find directions to the nearest accessible location. To connect directly to the Florida Relay Service from any phone, callers or callers who are hard of hearing can dial 711. Voice callers can also use the 711 relay service.

NOTE: Please be aware that when dialing 711 there will be a long series of audible tones before an operator is available online. Voice callers can contact the Florida Relay Service directly by calling: 1-800-955-8770.

What should I do to travel with pets?

If you're flying with a pet or service animal, please check: - Requirements when traveling with animals - Pet Health Requirements - Pets in the passenger cabin - Take pets through security - Service and screening animals - Live Animal Transport While at the airport, animal recreation areas are located at the arrival level in Rooms D, E and J. All of these areas are equipped with waste disposal stations. In turn, do not forget to contact the airline 48 hours before the flight in case you need to carry out any special coordination.

Pet Relief Areas

MIA offers pet relief areas located post-security in Concourse D, F, G and J. These encolsed units include synthetic grass, a fire hydrant, disposable bags, and sinks. In addition, outdoor areas are available at arrival level in Concourse D, E, and J.

What to do in case a minor travels alone?

The Federal Aviation Administration (FAA) recommends the protection of minors in your care in a government-approved Child Restraint System (CRS) during flight. If the minor is traveling alone, you should contact the airline for specific requirements. Children under the age of 18 are generally not required to present identification for domestic travel in the US Airlines will accept identification from the parent or responsible adult on behalf of the child. However, each airline determines the identification requirements for children.

Contact your airline well in advance of your travel date to determine if they have child-only policies or procedures. Some older children with physical difficulties will need the support and security of a CRS or other device in order to travel safely on an airplane. Airlines must allow a child under the age of 18 to use an approved CRS that is properly labeled and appropriate for the child's weight (some are specifically designed for older children who have physical disabilities).