Visitors intending to reach the official website should visit miami-airport.com

Special passengers

Facilities for passengers needing assistance: passengers with reduced mobility, visually impaired, reserved parking, pet areas, unaccompanied minors, nursing mothers, facilities (restrooms, phones, adapted doors), multi-sensory rooms.

Disabled passengers

Wheelchair assistance

If you require wheelchair service or similar assistance, you should contact your airline. Each airline coordinates its own wheelchair assistance. To view a directory with telephone numbers and websites of airlines, click here.

Security Screening / TSA

The Transportation Security Administration (TSA) provides information and assistance to travelers with disabilities and medical conditions. Visit their website. If you have further questions or concerns or need additional assistance, you can contact the TSA Cares helpline at least 72 hours before traveling at Tel +1 855 787 2227 or by clicking here.

Breastfeeding mothers

For those mothers seeking a private and quiet place to breastfeed, the airport has MIAmamas pods and a special room in each of the concourses. There is also an accessible nursing room in Concourse J, just after the security checkpoint.

Aira network

Aira is a free service that connects blind or visually impaired passengers to a highly trained agent remotely located. Using the Aira mobile app, the agent can assist the user in navigating the airport and describe what is in their field of view, including identifying their luggage and reading flight information monitors.

Accessible Transit Pickup Doors (ATP)

The Aviation Department has designated gates to assist passengers in coordinating pickup and drop-off locations with STS (special transportation services).

Multi-sensory rooms

These lounges offer passengers with different abilities the opportunity to relax and enjoy a quiet environment before boarding their flight. They are located in Concourse D, next to checkpoint 4, and in the H/J Connector. Available from 6:00 am to 10:00 pm.

Parking

There are disabled spaces near the moving sidewalks on the third level of the garages. Additional parking, including accessible van spaces, is available at the east end of the ground floor of the Dolphin and Flamingo garages. Passengers with a disabled parking permit or license tag must pay standard parking fees, except as provided by Florida State Law. Two hours of free parking will be provided to vehicles displaying a disabled permit or license tag. When exiting, remember to use one of the green "Cash/Credit EMV Card" lanes.

 

Restrooms

Restrooms located throughout the terminal have stalls for travelers with disabilities. Unisex bathrooms equipped for disabilities are also available throughout the facility.

Public telephones

MIA has TTY / TDD phones on selected banks throughout the terminal. To connect directly to the Florida relay service, deaf or hard-of-hearing passengers can dial 711. Voice callers can also communicate directly with this service at Tel +1 800 955 8770.

What should I do to travel with pets?

If you are flying with a pet or a service animal, get information on:
- Requirements when traveling with animals
- Pet health requirements
- Pets in the passenger cabin
- Taking pets through security
- Service animals

Pet relief areas

Relief areas for service animals are located on the Arrivals level of Concourses D, E and J, and in the secure area of Concourses lobbies D, F, G and J. All are equipped with synthetic grass, waste bags and sinks.

What to do if a minor travels alone?

The Federal Aviation Administration (FAA) recommends protecting your child with a government-approved child safety restraint system (CRS) during the flight. If the minor is traveling alone, contact your airline for specific requirements. Generally, children under 18 do not need to present identification for domestic travel within the United States. Airlines will accept identification from parents or the responsible adult on their behalf.

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