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Miami airport based on passenger experience

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  • Home
  • Terminals and Concourses
  • Departures
  • Arrivals
  • Services
    • Customer Service
    • Dining options
    • Lounges
    • Shopping
    • Services and amenities
    • Baggage and lost items
    • Special needs
  • To/From
    • Door to door
    • Rent a car
    • Metrobus
    • Metrorail
    • South Beach bus
    • Tri-rail
    • Taxis and ridesharing apps
  • Airlines
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  • Hotel
  • Pros and Cons
  • Tips & Precautions
  • FAQs

Services and amenities at Miami International Airport

Services and amenities at MIA airport

Dining options

Concourses D, E, F, G, H and J
Within the facility, you'll find a wide variety of dining options, ranging from snacks, cafes, bakery and fast food, to fine dining, such as the Vienna restaurant, on the seventh floor of the airport hotel, which offers panoramic views and is a great place to enjoy breakfast, lunch or dinner.

Some establishments are open 24 hours a day. Such is the case of Dunkin' Donuts, on the second floor of Concourse F, and Subway, on the second level of Concourse E.

Shopping

MIA's terminal is home to a wide range of stores offering innovative shopping experiences and a variety of products, from magazines to luxury leather goods and the latest fashions, as well as duty-free options.

Currency exchange

Currency exchange counters are located throughout the airport, available from 5:00 am to 11:00 pm.
- 4 on the second level of the terminal
- 2 in the reception areas (first level of Concourse E and third floor of Concourse J)
- 3 past the security checkpoints in Concourses J and D
- 1 within satellite building E 

Traveler Experience: Passengers appreciate the convenience of multiple currency exchange locations, saving time, especially for those with short layovers

ATMs

ATMs are easily accessible in every concourse and at all levels of the terminal, ensuring passengers have access to cash wherever they are. 

Traveler Experience: Some users mention that the ATMs by the baggage claim area are particularly convenient for a quick withdrawal upon arrival, while those near departure gates serve well for last-minute needs.

Wi-Fi & internet access

Internet access on the MIA network is free with advertising. Connect to the "MIA-WiFi" network. There is also a standard uninterrupted service for USD4.95 and a premium service for USD7.95. 

Traveler Experience: Passengers on longer layovers often choose the premium service for a seamless connection, while free Wi-Fi works well for quick browsing and checking emails.

Auditorium

Two auditoriums with multimedia facilities are located on the fourth level of Concourse D and on the third floor of Concourse J. They can be reserved for special events and meetings by calling Tel +1 305 871 4100 ext. 2238.

Traveler Experience: This service is appreciated by business travelers, who can hold meetings or events right at the airport, making the most of their time between flights.

Expedited Security Screening

To avoid long lines when traveling, you may consider joining the Global Entry and TSA Precheck programs. Both offer expedited service to help you navigate the airport faster. 

Traveler Experience: For frequent travelers, enrolling in TSA Precheck or Global Entry saves significant time, especially during peak hours.

Plane Fun

Plane Fun is an interactive children's space located in Concourse E, gate E5. It is also accessible from Concourse D. 

Traveler Experience: Families consider this area a huge advantage, allowing kids to release energy before the flight, making the wait much more enjoyable.

Chapel

The airport prayer room is located on the first level of Concourse D, between the International Arrivals Hall and Carousel 22.

Traveler Experience: Visitors appreciate the quiet space the chapel offers, ideal for a break or moment of reflection amid the airport’s activity.

Spa services

The Jetsetter Spa is located on the second floor of Concourse H. Services include manicures, pedicures, massages and tanning. You can also get an express manicure, pedicure and massage on the second floor of Concourse J. 

Traveler Experience: Especially valued during long layovers, the Jetsetter Spa offers a chance to relax before long flights, with quick and efficient services.

Yoga room

You can find a quiet space dedicated to the practice of yoga on the first level of Concourse H, near door 21. Open from 9:00 am to 9:00 pm. 

Traveler Experience: For travelers seeking wellness, the yoga room is a unique space where they can stretch and unwind in a peaceful environment.

Smoking Areas

They are located outside the terminal, on level 1 (Arrivals) and level 2 (Departures), in front of Concourses D, E, F, H and J, and inside Concourse D, in TGI Friday Smokers Lounge, near gate D36.

Traveler Experience: Designated smoking areas, both inside and outside the terminal, are convenient for smokers who prefer not to leave the airport.

Rent a Car

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HOTEL

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LOUNGE PASS

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This is NOT the official website of the airport. This website is an informational guide and is not sponsored by, endorsed by, associated with, or affiliated with the Miami-Dade Aviation Department Authority. Powered by Fly-mia.com